SHIPPING POLICY
Last updated: October 9, 2026
This Shipping Policy explains how orders placed through nesterivo.com are processed and delivered.
ORDER PROCESSING
Orders are normally processed within 1 to 3 business days after payment has been successfully received.
Business days do not include weekends or applicable public holidays.
Processing may take longer during major promotions, holidays, unusually high order volumes, inventory verification, or circumstances outside our reasonable control.
ESTIMATED DELIVERY TIMES
Estimated delivery times vary depending on destination, shipping carrier, customs clearance, local delivery conditions, and other factors.
United States: approximately 7 to 15 business days.
Canada: approximately 8 to 18 business days.
United Kingdom: approximately 7 to 15 business days.
European destinations: approximately 8 to 18 business days.
Australia and New Zealand: approximately 8 to 18 business days.
Other supported destinations: approximately 10 to 25 business days.
Delivery times are estimates and may be affected by customs, weather, carrier delays, public holidays, incorrect addresses, remote destinations, and other circumstances outside our reasonable control.
SHIPPING COSTS
Nesterivo offers free worldwide shipping on orders of $39 USD or more to destinations currently supported by our store.
For orders under $39 USD, applicable shipping charges will be displayed at checkout before payment is completed.
The $39 USD free shipping threshold is based on the order subtotal after applicable discounts and before taxes, duties, or other charges, unless otherwise stated at checkout.
ORDER TRACKING
Where tracking is available, customers may receive a shipment confirmation email containing tracking information after the order has been dispatched.
Tracking information may take several business days to display the first update.
SHIPPING ADDRESSES
Customers are responsible for providing an accurate and complete shipping address.
If you notice an error after submitting your order, please contact support@nesterivo.com as soon as possible.
We cannot guarantee that a shipping address can be changed once an order has entered fulfillment.
CUSTOMS, DUTIES, AND TAXES
International shipments may be subject to customs duties, import taxes, VAT, brokerage charges, or other government fees.
Unless expressly stated otherwise during checkout, these charges may be the responsibility of the recipient.
Free shipping does not include customs duties, import taxes, VAT, brokerage charges, or other government-imposed fees.
LOST OR DELAYED ORDERS
If your tracking information indicates an unusual delay or delivery issue, please contact support@nesterivo.com.
We will make reasonable efforts to assist you in communicating with the applicable shipping carrier and determining the available solution.
SHIPPING RESTRICTIONS
We may be unable to ship to certain locations because of legal, carrier, payment, fulfillment, or logistical restrictions.
Free worldwide shipping applies only to destinations currently supported by Nesterivo.
If an order cannot be fulfilled because of shipping restrictions, we may cancel the order and refund the applicable payment.
CONTACT US
For shipping questions, please contact us:
Nesterivo
Website: nesterivo.com
Email: support@nesterivo.com